FAQ

All TopZero kitchen sinks sold in North America feature a Soft Satin Brushed Finish, delivering a sleek, refined look.

Chrome enhances durability and luster, while Nickel provides strength and resistance. TopZero sinks are 18/10 stainless steel, meaning 18% Chromium and 10% Nickel for superior quality.

Gauge refers to the thickness of the stainless steel sheet. Lower numbers indicate thicker material—high-quality residential sinks are typically 18-gauge (1.2mm).

Yes! Some stainless steel sinks may rust or corrode over time due to poor material composition. Corrosion resistance depends on the right mix of Chromium and Nickel content.

Daily maintenance is essential! After each use:

1. Wipe with a soft, soapy cloth.
2. Rinse thoroughly.
3. Dry the sink to prevent water deposits.
   Recommended cleaners: Spic and Span Liquid, Lysol antibacterial cleaner, or any product containing chloride.

No—rubber mats trap water, causing iron deposits and discoloration over time.

Water contains minerals and salts that can leave spots as it evaporates. Drying prevents buildup, and white vinegar can help remove stains if needed.

• Chlorine bleach & chloride-based cleaners
• Muriatic acid & silver dip cleaners
• Plumbing PVC adhesives & solvents
• Citric fruit juices, vinegar, and salt (if left for long periods)

High-quality stainless steel does not rust, but surface discoloration may occur due to:

• Steel wool pads used for cleaning.
• Cast iron pots or tin-coated steel cans left in the sink while wet.
• Iron deposits from tap water.
  To remove stains, use a mild stainless steel cleaner, scrubbing with the grain of the finish.

Stainless steel is durable but can still be scratched. You can blend scratches using:

• ✔ creams
• ✔ Fine Scotch-Brite pads (never use steel wool or wire brushes).
• ✔ Daily care prevents most stains—persistent rust from cookware can be removed with non-abrasive stainless steel cleaners.

TopZero sinks can be installed in:

• ✔ Granite, marble, engineered quartz countertops
• ✔ Wood butcher block
• ✔ Porcelain slabs and honeycomb/veneered natural stones

A precise sink cut is essential. DXF files for automated systems are available on our website to guide fabrication.

Yes! Welded sink brackets are preset for 3cm (1¼”) countertops, but spacer conversions allow for 2cm or 1.2cm installations if needed.

Yes, retrofit installations are possible with proper planning and adjustments. Independent TopZero installers specialize in on-site replacements, such as those at changeyoursink.com.

Yes! Non-sag acrylic adhesive fills hairline gaps between the sink and countertop, creating a watertight and non-porous bond.

The undercoating helps absorb sound, prevent condensation, and maintain water temperature in the sink.

Undermount sinks have exposed edges and require more polishing.

TopZero seamless sinks eliminate edge chipping, provide a sleek aesthetic, and ensure maximum hygiene.

A rich, deep satin-smooth finish achieved through circular pattern polishing rather than straight-line polishing.

Watch step-by-step installation videos on www.TopZero.com and YouTube, and review our Installation Manual under the Support section.

Yes! We are certifying fabricators who follow recommended installation practices. Check our website for fabricators in your area or have your preferred fabricator certified upon completion.

While acrylic adhesive creates a strong bond, mechanical screws add extra support and are required for proper installation.

Due to the sleek appearance and hygiene benefits, fabricators may charge more for TopZero sinks compared to traditional undermount installations.

Yes! Sink rims can be adjusted for a thinner or thicker countertop edge, allowing for a slight beveled or rounded finish.